Under The Hood Newsletter – March 2021 Edition

Under The Hood Newsletter

Upcoming Activities

Industry Forums

NAPB 2021 Conference – The North American Parts Benchmark brings together the world’s leading motor vehicle manufacturers for supply chain operations benchmarking … Learn more

NASB 2021 Conference – The North American Service Benchmark event is packed with new new research on emerging issues and robust discussions on the service business … Learn more



Accessory Survey This survey focuses on vehicle salespeople as the target respondent and solicits feedback on the full spectrum of accessory offerings and support provided by OEMs Learn more

Service Advisor Survey This survey focuses on enabling OEMs to support their SAs in improving end-customer satisfaction, service retention, and dealer profitability Learn more
Important Dates

25th — NASB Final Data Due
25th — Accessory Survey Planning Meeting
30th — EPB Data Review Webinar
30th — Service Advisor Survey Planning Meeting

2nd — NAPB Conference Registration Deadline
27th to 30th — NAPB 2021 Digital Conference

4th — NAPB Steering Committee Debrief Meeting
17th to 19th — NASB 2021 Digital Conference

TBD — Retail Inventory Management Focus Day

TBD — Sustainability Focus Day

TBD — Digital Service Technologies Focus Day
TBD — Supply Chain Leaders Focus Day

TBD — E-Commerce Focus Day