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20 events found.

North American Service Benchmark

  1. Events
  2. North American Service Benchmark

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Today
  • January 2022

  • Fri 7

    NASB 2022 Information Request – Mobile Service & PUD Due

    January 7, 2022
  • Fri 7

    NASB 2022 Information Request – Most Effective Aftersales Marketing Campaign of 2021 Due

    January 7, 2022
  • Fri 7

    NASB 2022 Information Request – Technician Rewards, Recognition, & Incentive Programs Due

    January 7, 2022
  • Tue 11

    NASB 2022 Information Request – Service Capacity & Planning Post-COVID Due

    January 11, 2022
  • Thu 13

    NASB 2022 Information Request – Owner Apps and Portals Due

    January 13, 2022
  • Thu 13

    NASB 2022 Information Request – Retention – New Strategies to Fight Declines & Build Customer Trust Due

    January 13, 2022
  • Thu 13

    NASB 2022 Information Request – Understanding Customer Expectations for EV Service & Marketing to EV Owners Due

    January 13, 2022
  • March 2022

  • Tue 1

    NASB 2022 Data Review Meeting

    March 1, 2022 @ 3:00 pm - 4:30 pm
    Webinar
  • May 2022

  • Thu 5

    ***NASB 2022 Toolbox Webinar

    May 5, 2022 @ 2:00 pm - 3:00 pm

    The purpose of this session is to help attendees get the most value out of the conference. While this session is geared towards first-time attendees and new OEM representatives, previous attendees will also benefit from the information shared. We will cover the background of NASB and explain the sources of conference data and information. We will also review the […]

  • Mon 16

    ***NASB 2022 Conference

    May 16, 2022 - May 18, 2022
    San Diego San Diego, CA, United States
  • Tue 24

    ***NASB 2022 Steering Committee Debrief

    May 24, 2022 @ 2:00 pm - 3:00 pm
    Webinar
  • August 2022

  • Fri 19

    NASB 2022 – Vehicle Inspection: Dealer Incentives Custom Study Request Deadline

    August 19, 2022
  • September 2022

  • Tue 13

    2023 Non-Disclosure Agreement – Signature Request

    September 13, 2022 @ 8:00 am - 9:00 am

    Dear NASB Steering Committee Members, As we prepare for the 2023 Conference season, we will need an updated Non-Disclosure & Use Agreement for Proprietary Information. This process will be consistent with last year’s process. Each OEM will agree to the NDA at the company level, with a single executive signing the NDA on behalf of the firm. […]

  • October 2022

  • Wed 12

    ***NASB 2023 Steering Committee Planning Meeting

    October 12, 2022 @ 8:00 am - 4:00 pm
    Chicago Chicago, IL, United States

    Condition of shipments is one of the most significant drivers of satisfaction for our dealers – understandably, dealers want their parts to arrive in good condition.Condition of shipments is one of the most significant drivers of satisfaction for our dealers – understandably, dealers want their parts to arrive in good condition.

  • Thu 13

    ***NASB 2022 Training Focus Day – Part 1

    October 13, 2022 @ 10:30 am - 2:00 pm
    Webinar

    Condition of shipments is one of the most significant drivers of satisfaction for our dealers – understandably, dealers want their parts to arrive in good condition.

  • Thu 13

    ***NASB 2022 Training Focus Day – Part 2

    October 13, 2022 @ 2:00 pm - 4:30 pm
    Webinar

    Condition of shipments is one of the most significant drivers of satisfaction for our dealers – understandably, dealers want their parts to arrive in good condition.

  • Thu 13

    2023 Non-Disclosure Agreement – Signature Request

    October 13, 2022 @ 6:00 pm - 7:00 pm

    Dear NASB Steering Committee Members,   As we prepare for the 2023 Conference season, we will need an updated Non-Disclosure & Use Agreement for Proprietary Information. This process will be consistent with last year’s process. Each OEM will agree to the NDA at the company level, with a single executive signing the NDA on behalf of the […]

  • November 2022

  • Mon 14

    NASB 2023 – OEM Representative Request Deadline

    November 14, 2022

    Condition of shipments is one of the most significant drivers of satisfaction for our dealers – understandably, dealers want their parts to arrive in good condition.

  • Thu 17

    ***NASB 2023 OEM Representative Webinar

    November 17, 2022 @ 8:00 am - 9:00 am

    Condition of shipments is one of the most significant drivers of satisfaction for our dealers – understandably, dealers want their parts to arrive in good condition.

  • May 2023

  • Mon 22

    ***NASB 2023 Conference

    May 22, 2023 - May 24, 2023
    Charlotte Charlotte, NC, United States

    Condition of shipments is one of the most significant drivers of satisfaction for our dealers – understandably, dealers want their parts to arrive in good condition.

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