Citizen Developers Move AI Closer to the Work

In the News | Ducker Carlisle | June 9, 2026

Ducker Carlisle is cited as a model implementation in a feature article by TechTarget SearchERP Senior Executive Editor James Alan Miller, examining how generative AI is transforming citizen development and why formal programs have become essential for enterprises.

The article argues that the arrival of generative AI inside the citizen development model has shifted the barrier from technical skill to problem clarity. Business users across HR, finance, operations, and other functions can now build applications, automations, agents, and workflows using natural language, without coding knowledge. That shift moves problem-solving closer to the work, but it also raises the stakes around governance, data access, and shadow AI.

Ducker Carlisle’s citizen developer program is cited directly. After the firm’s data science and AI specialists were overwhelmed with requests, approximately 80 of 200 employees volunteered to participate across research, sales, HR, finance, and other departments. The resulting AI applications automated dozens of tasks, projected to cut operating costs by 3 percent, and freed IT staff for higher-value projects. The article uses the Ducker Carlisle example to illustrate what implementation looks like with forethought and guardrails in place.

The article’s central argument: a citizen AI program is not just an innovation program. It is a visibility program. Business users will build regardless. The enterprise’s choice is whether it can see, govern, and support what is being built.

Read the full article on TechTarget SearchERP: https://www.techtarget.com/searcherp/feature/Citizen-developers-move-AI-closer-to-the-work

Source: TechTarget SearchERP | June 9, 2026