Under The Hood Newsletter
Upcoming Activities

Industry Forums

Automotive Technician Collaboration 2022 – ATC is a group of OEMs with a collective goal to change the perception of the technician career … Learn more  

EPB 2022 Data Book – The European Parts Benchmark is an annual forum for the parts divisions of motor vehicles companies. For 2022 the format will be a comprehensive Data Book filled with supply chain performance metrics … Learn more  

SAPB 2022 Data Book – Carlisle & Co is offering the South American Parts Benchmark in 2022 with the focus on Brazil and Argentina parts operations … Learn more  

Benchmarking MetricWatch – This monthly deliverable will provide OEMs key supply chain metrics needed to identify improvement opportunities … Learn more about NAPB or NASB
 

Surveys

Heavy Equipment Service Survey & OEM Summit – Technicians and service managers are unhappy and leaving their dealerships faster than we can fill the open positions.  Only around a quarter of service managers report being satisfied with their service organization … Learn more  

Automotive Service Manager Survey – This survey focuses on supporting OEMs in their quest to improve end-customer service satisfaction, service retention, and dealer profitability … Learn more

Automotive Technician Survey – This survey is focused on improving the efficiency of dealer technicians while also identifying opportunities to improve recruiting and retention of techs … Learn more
 
Important Dates


March
1st — NASB Data Review Meeting
8th — NAPB Data Review Questions Deadline
TBD — EPB Data Review Meeting
TBD — SAPB Planning Meeting


April
25th to 27th — NAPB 2022 Conference


May
16th to 18th — NASB 2022 Conference


June
TBD — NAPB Packaging Focus Day


July
TBD — Automotive Technician Survey Launch


September
TBD — NAPB Retail Inventory Management Focus Day


October
TBD — NAPB Supply Chain Leaders Focus Day
TBD — NASB Training Focus Day