Under The Hood Newsletter

Upcoming Activities

Industry Forums

Retail Inventory Management Focus Day – RIM is key to achieving high dealer off-the-shelf fill and ultimately, end-customer satisfaction … Learn more  

Packaging Focus Day – 
 Packaging is a key differentiator for genuine parts versus the aftermarket. This is also an area where we as an industry consistently underperform… Learn more  

Automotive Technician Collaboration – ATC is a group of OEMs with a collective goal to change the perception of the technician career … Learn more  

SAPB 2023 Data Book – Carlisle & Co is offering the South American Parts Benchmark in 2023 with the focus on Brazil and Argentina parts operations … Learn more 


MetricWatch – This monthly deliverable will provide OEMs key supply chain metrics needed to identify improvement opportunities … Learn more about NAPB or NASB


Automotive Technician Survey – ATS is focused on improving the efficiency of dealer technicians and identifying opportunities to improve recruiting and retention … Learn more  

Automotive Parts Manager Survey This survey focuses on providing auto OEMs with sufficient feedback, in order to improve their dealer support in the areas of dealer fill rates, parts profitability, and purchase loyalty Learn more
Important Dates

4th — Supply Chain Leaders Q3 Webinar
25th — NAPB Monthly MetricWatch Webinar

14th — Steering Committee Meeting
22nd — NAPB Monthly MetricWatch Webinar

21st – 22nd — NAPB Retail Inventory Management Focus Day
27th — NAPB Packaging Focus Day

TBD — Automotive Parts Manager Survey Launch

12th — Steering Committee Meeting
13th — NASB Training Focus Day

27th — NAPB Monthly MetricWatch Webinar
TBD — NAPB Supply Chain Leaders Focus Day


1st — NAPB Monthly MetricWatch Webinar

5th — NAPB Monthly MetricWatch Webinar

Packaging Focus Day

During this Focus Day, we will dig deep into the practices surrounding quality packaging processes, including items such as materials used, internal vs. external processes, network flows, transportation modes, dealer storage & handling, and OEM policies for damage claim.
Learn More