Harry is a Managing Principal at Ducker Carlisle where he leads the firm’s Insights practice, as well as providing expertise on the firm’s supply chain-related projects. Harry holds a bachelor’s degree in industrial engineering from Northwestern University and an MBA from MIT’s Sloan School of Business. Harry was a founding Partner at Carlisle & Company and has over 30 years of consulting experience in the motor vehicle industry. Clients value Harry’s ability to lead teams across the full breadth of Aftersales initiatives, including supply chain network designs, service operations improvements, customer satisfaction monitoring programs, and dealership employee retention initiatives.